Shipping policy

Shipping Policy

Effective Date: July 9, 2026

Thank you for shopping with MR Organix. We are committed to delivering your order safely and on time across Pakistan.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During promotional campaigns or peak seasons, processing times may be slightly longer.

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 business days

  • Other Cities and Remote Areas: 3–7 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any free shipping offers will be clearly mentioned on our website or promotional campaigns.

Order Tracking

Once your order has been shipped, you may receive tracking information via SMS, email, or WhatsApp (where available), allowing you to track your shipment.

Delivery Attempts

Please ensure that the shipping address and contact number provided are accurate.

If delivery cannot be completed due to incorrect information or repeated unsuccessful delivery attempts, the order may be returned to us.

Additional shipping charges may apply for re-delivery.

Damaged or Missing Items

If your order arrives damaged, incomplete, or contains incorrect items, please contact us within 48 hours of delivery.

Kindly provide:

  • Your order number

  • Clear photos of the package

  • Photos of the product(s) received

  • A brief description of the issue

We will review your request and provide an appropriate resolution.

Delivery Areas

We currently deliver across Pakistan.

At this time, we do not offer international shipping unless otherwise stated on our website.

Order Delays

While we work hard to deliver every order on time, delays may occasionally occur due to circumstances beyond our control, including:

  • Courier service delays

  • Severe weather conditions

  • Public holidays

  • Operational disruptions

We appreciate your patience in such situations.

Contact Us

If you have any questions regarding shipping or your order status, please contact our customer support team through the contact details available on our website.