Return & Refund Policy

At MR Organix, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Returns

We accept returns within 7 days of receiving your order. To be eligible for a return:

• The item must be unused and in its original packaging.

• The product must not be damaged or tampered with.

• Proof of purchase is required.

Non-Returnable Items

For hygiene and safety reasons, opened, used, or damaged skincare and haircare products cannot be returned unless the product was received damaged or defective.

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed within 7–10 business days through the original payment method or bank transfer.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.

Contact Us

For return or refund requests, contact our support team through the contact information provided on our website.